Terms of service
TERMS OF SERVICE
Last Updated: March 13, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and Solrenity (“Company,” “we,” “us,” or “our”) governing your access to and use of this website, including any content, functionality, products, and services offered through the Site (collectively, the “Services”).
1. ACCEPTANCE OF TERMS
By accessing, browsing, or using the Site or purchasing any products from Solrenity, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional policies posted on the Site.
2. MODIFICATIONS TO TERMS
Solrenity reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of the Site constitutes acceptance of the revised Terms.
3. ELIGIBILITY
By using the Site, you represent and warrant that you are at least eighteen (18) years of age or the age of majority in your jurisdiction and have the legal capacity to enter into a binding agreement.
4. PERMITTED USE
You agree to use the Site and Services only for lawful purposes and in compliance with all applicable laws and regulations. Any misuse, unauthorized access, or interference with the Site is strictly prohibited.
5. ACCOUNT RESPONSIBILITY
If you create an account, you agree to provide accurate, current, and complete information and to maintain the confidentiality of your login credentials. You are solely responsible for all activity conducted under your account.
6. PRODUCT INFORMATION
Solrenity makes reasonable efforts to ensure that product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information is error-free, complete, or current, and we reserve the right to correct errors at any time.
7. ORDERS AND PAYMENT
All orders are subject to acceptance and availability. Solrenity reserves the right to refuse, cancel, or limit quantities of any order for any reason, including suspected fraud or unauthorized transactions. Payments are processed through Shopify and its third-party payment providers.
8. SHIPPING AND DELIVERY
Shipping and delivery dates are estimates only and are not guaranteed. Solrenity is not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control.
9. RETURNS AND REFUNDS
Returns and refunds are governed by Solrenity’s Return and Refund Policy, which is incorporated into these Terms by reference. By completing a purchase, you acknowledge and agree to that policy.
10. INTELLECTUAL PROPERTY
All content on the Site, including text, graphics, logos, product names, images, and software, is the exclusive property of Solrenity or its licensors and is protected by intellectual property laws. Unauthorized use is strictly prohibited.
11. USER-GENERATED CONTENT
By submitting reviews, comments, or other content to the Site, you grant Solrenity a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce, publish, and display such content for lawful business purposes.
12. PROHIBITED CONDUCT
You agree not to engage in conduct that compromises the security, integrity, or availability of the Site, including hacking, transmitting malware, scraping data, or attempting unauthorized access.
13. THIRD-PARTY SERVICES
The Site may contain links to third-party websites or services. Solrenity is not responsible for the content, policies, or practices of any third-party services, including those provided through Shopify.
14. DISCLAIMER OF WARRANTIES
THE SITE, SERVICES, AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
15. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOLRENITY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS.
16. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Solrenity, its owners, employees, and affiliates from any claims, damages, liabilities, or expenses arising out of your use of the Site or violation of these Terms.
17. TERMINATION
Solrenity reserves the right to suspend or terminate your access to the Site or Services at any time, without notice, for conduct that violates these Terms or is otherwise harmful to the Company.
18. PRIVACY POLICY
Your use of the Site is governed by our Privacy Policy, which explains how personal information is collected, used, and protected.
19. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles.
20. COSMETIC USE DISCLAIMER
All Solrenity products are intended for external cosmetic use only. Our products are not intended to diagnose, treat, cure, or prevent any disease and have not been evaluated by the U.S. Food and Drug Administration (“FDA”)
21. RESULTS MAY VARY
Individuals' results for using Solrenity products may vary based on hair type, scalp condition, lifestyle, and consistency of use. Serenity makes no guarantees regarding specific outcomes, including hair growth, thickness, or scalp improvement.
22. ALLERGIES AND SENSITIVES
Customers are responsible for reviewing ingredient lists prior to use. We recommend performing a patch test before full application. Serenity is not responsible for adverse reactions resulting from allergies, sensitivities, or misuse of products.
24. MEDICAL DISCLAIMER
Information provided on the Site is for general informational and educational purposes only and is not a substitute for professional medical advice. You should consult a qualified healthcare provider before using any product if you are pregnant, nursing, have a medical condition, or are under medical care.
25. PRODUCT USAGE RESPONSIBILITY
By purchasing and using Solrenity products, you acknowledge that you assume all responsibility for proper use. Solrenity shall not be liable for damages arising from misuse, failure to follow instructions, or use inconsistent with product labeling.
26. MARKETING AND TESTIMONIAL DISCLAIMERS
Testimonials, reviews, and endorsements displayed on the Site reflect individual experiences and do not represent typical results. Such statements are not intended as claims that users will achieve the same outcomes.
27. COMPLIANCE WITH LAWS
You agree that your purchase and use of Solrenity products complies with all applicable federal, state, and local laws, including cosmetic regulations and consumer protection laws.
28. NO PROFESSIONAL RELIANCE
You agree not to rely on any statements made on the Site as professional, medical, or therapeutic advice. Solrenity expressly disclaims liability for decisions made based on information provided through the Site.
29. CONTACT INFORMATION
Questions regarding these Terms should be directed to Solrenity through the contact information provided on the Site.